WiFi Interference with Globalstar (TB-06-04)
The potential of WiFi interference with Globalstar is covered in Technical Bulletin TB-06-04.
For the sake of convenience, the contents of the technical bulletin are provided below.
WiFi Interference with Globalstar
This technical bulletin applies to all Globalstar phones.
There are two types of radio interference that can disrupt Globalstar communications,
- Interference outside of the Globalstar radio frequency bands
- Interference within the Globalstar radio frequency bands
Because several versions of 802.11 WiFi (802.11b, 802.11g) use radio frequencies directly adjacent to the “receive” band of Globalstar phones, and because of the wide proliferation of 802.11 devices, many people have wondered whether 802.11 can interfere with Globalstar.
The Globalstar phone is designed to ignore all signals outside of the assigned, licensed, Globalstar receive band.
When radio waves at different frequencies mix with one another, they generate intermodulation products (radio transmissions) which are outside of either of the original radio frequency bands. Calculations show that certain combinations of 802.11 channels (e.g., channels 6 and 11) will produce an intermodulation product within the Globalstar band. So, the important question is whether the resultant intermod is strong enough to disrupt Globalstar communications. The answer is that consumer devices (routers, WiFi cards in laptops, etc.) which are operating properly will not interfere with Globalstar unless the transmitters are 4 meters apart from one another and the Globalstar user is right in between them. This is unlikely and, if it does happen, it is very likely that the person will simply move to another location.
However, there are an increasing number of 802.11 networks that are being deployed with high-power transmitters. Although it is possible that these transmitters, in combination with other transmitters, could generate intermodulation products strong enough to interfere with Globalstar communications, we have not documented a case where this has happened.
Nevertheless, if a customer is having difficulty making or receiving calls in a certain locale, it would be advisable to determine the 802.11 signals present in that area and to document the strengths of those signals. This can be done with a PC laptop and freeware such as NetStumbler, or a commercial protocol analyzer could be used.
Once you have gathered such data, please call Customer Care so that they can help diagnose your particular situation and troubleshoot the connectivity problems, whether due to 802.11 issues, physical blockage, or even installation issues.